We are proud to offer international shipping services currently operating in more than 200 countries and islands around the world. Nothing means more to us than providing our customers with great value and service. We will continue to grow to satisfy the needs of all our clients, delivering a service beyond any expectation anywhere in the world.
Packages from our warehouse in Europe and China will be shipped by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We offer free shipping to more than 200 countries around the world. However, there are places we cannot ship to. If you are in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree that one or more packages can be sent to you and you can get customs fees when they arrive in your country.
|Location||* Estimated Shipping Time|
|United States||10-30 Business Days|
|Canada, Europe||10-30 Business Days|
|Australia, New Zealand||10-30 Business Days|
|Central and South America||15-30 Business Days|
|Asia||10-20 Business Days|
|Africa||15-45 Business Days|
Yes, you will receive an email with your tracking information when your order has been shipped. If you haven't received the tracking information in 5 days, please contact us.
Some shipping companies take 2-5 business days to update the system with tracking information. If you placed your order more than 5 business days ago and you still do not have information about your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, you can no longer cancel.
Your satisfaction is our # 1 priority. Therefore, you can request a refund or reship for purchased products if:
We do not issue the refund if:
* You can request a refund within 15 days after the guaranteed period for delivery (45 days) has expired. You can do this by sending a message to Contact us page
If you are approved for a refund, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to make a change to your product, for example a different size of clothing, you must first contact us and we will explain the procedure.
Please do not resend your purchase to us unless we ask you to.
Some reasons why they buy from us:
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bought by a friend's reccommendation, it's just like i expected!